On Packaging and the Environment

I just got this response from the people who do my Vegetable Broth.  (Yes, I know.  I can and should do it from scratch.  Shame on me.)

consumerrelations@hain-celestial.com


Ms. Martin,
Thank you for taking the time to contact us regarding your recent experience with our Imagine & Dream No Chicken Broth.

Quality is very important to us. We strive to manufacture the very finest natural products and we are always interested in hearing from you when our products do not meet your expectations. We trust that you will be completely satisfied with our products in the future. Again, we thank you for reporting this issue.
Unfortunately we cannot provide a timeframe for when our products will be converted to packaging that is more easily recycled. We have forwarded your feedback to the appropriate department and thank you for contacting us regarding this issue.
Please accept our apologies for any inconvenience this may have caused. If we can be of further assistance, please feel free to contact us at 1-800-434-4246, Monday through Friday from 7 AM - 5PM Mountain Time.

Justin*

 This was in response to an e-mail I'd sent them earlier:

http://consumer.imaginefoods.com/contact-us.html

                I just called the number I found on your TetraBrik container, 1-800-333-6339 and got a message which sounded like, “This is Ted’s voice mail.  Please leave a message.”  I see that you have a different number online. 

                 I was wondering about your container, which I don’t believe can be composted or recycled but has to be put in the garbage.  If this is the case, could you tell me for how much longer you’ll be packaging your products—in this case Organic No-Chicken Broth—this way?  I like your project, but I don’t want to buy it any more if it doesn’t come in a container that can be recycled or composted.

                Tina Martin